ISO 9001

Quality Management System

What is ISO 9001?

ISO 9001:2015 is an international standard requirement for a quality management system. It certifies that your organisation produces quality products and services, satisfies customers’ requirements and comply to the industry standards.

ISO 9001 is the world’s most widely recognized quality management system certification. There are over a million organizations from 170 countries have adopted and implemented ISO 9001.

Why ISO 9001? Who needs ISO 9001 Certification?

ISO 9001 certification provides objective proof to your staff, your partners, your customers and the public that quality and customer satisfaction are at the core of your business.

ISO 9001 is suitable to any organization, regardless of size or industry, including service provider.

Benefits of ISO 9001

Improved COMPANY IMAGE and international recognition
Access to new market and meet prerequisites for some business sectors.
Enhance customer satisfaction and confidence.
Demonstrate organisation’s commitments to quality of products and services
Improved organisational productivity through standardised processes

Why ISO 9001? Who needs ISO 9001 Certification?

ISO 9001 certification provides objective proof to your staff, your partners, your customers and the public that quality and customer satisfaction are at the core of your business.

ISO 9001 is suitable to any organization, regardless of size or industry, including service provider.

Benefits of ISO 9001

Improved COMPANY IMAGE and international recognition
Access to new market and meet prerequisites for some business sectors.
Enhance customer satisfaction and confidence.
Demonstrate organisation’s commitments to quality of products and services
Improved organisational productivity through standardised processes

How Can Flexly Consulting Help?

The Top 13 Must-Knows Before Applying ISO 9001 Certification

01
How can your consultancy ensure a successful ISO 9001 certification for our company?

Our consultancy guarantees a successful ISO 9001 certification for your company through a comprehensive approach. Our ISO consultation covers comprehensive training and A-Z consultation, starting with a thorough gap analysis, expert guidance, and assistance with documentation. We conduct internal audits and coordinate with certification bodies to help your company achieve and maintain ISO 9001 compliance.

02
What specific benefits will we gain by hiring your ISO 9001 consultant for our certification process?

Hiring our ISO 9001 consultant brings a range of benefits, including:

  1. Customized consultation program tailored to your company’s unique operation process
  2. Transparency in costing, ensuring cost-effectiveness throughout the process
  3. Fast-track program expedites certification without compromising quality
  4. 100% certification guarantee, instilling confidence in achieving ISO 9001 certification successfully.
03
How does your ISO company stand out in delivering reliable and effective QMS ISO 9001 solutions?

Our ISO company stands out in delivering reliable and effective QMS ISO 9001 solutions through several key differentiators:

  1. Proven Expertise: Our team comprises seasoned ISO 9001 experts with extensive experience in diverse industries.
  2. Customized Approach: Unlike generic solutions, we don’t simply hand over a set of template documents from other companies. Our approach is truly customized to your specific needs. We believe in a “done with you” methodology, working closely with your team throughout the implementation process instead of a “do it yourself” approach.
  3. Client Testimonials: Our satisfied clients attest to the value we bring. Their testimonials reflect our commitment to excellence and the trust they place in our services.
04
How does ISO 9001 training contribute to improving our organization's processes and efficiency?

Employees’ will have better awareness of customer needs, reducing waste, streamlining operations, and empowering better decision-making.

05
How does leveraging ISO 9001 services help our company build a reputation for quality and reliability in the market?

Leveraging ISO 9001 services establishes credibility through ISO certification, showcasing your commitment to meeting international quality standards. This competitive advantage positions your company as a trusted choice, attracting more customers and opportunities for market expansion.

06
How does your ISO 9001 internal audit help uncover areas for improvement and compliance gaps?

Our ISO 9001 internal audit is a comprehensive process that includes inspection of production or operation, interviews with employees, and assessment to identify gaps towards compliance. By combining these methods, we gain valuable insights into your quality management system’s effectiveness.

07
Can you provide examples of how your ISO 9001 services have resulted in tangible improvements for previous clients?

Our ISO 9001 services have delivered significant benefits to previous clients, such as meeting government or tender requirements, reducing defects in manufacturing processes, achieving higher IPO valuations due to enhanced quality practices, and gaining industry-wide recognition for their commitment to quality.

08
What industries do you specialize in, and how can your expertise cater to our specific needs?

Our ISO consultants have diverse industrial backgrounds, including manufacturing, distribution, construction, service-based businesses, and more. We strive to assign consultants with direct experience in your specific industry to address its unique challenges and compliance requirements effectively. However, when expertise is not directly available, our team brings a fresh perspective and innovative ideas by researching and familiarizing themselves with your industry’s nuances. We integrate best practices from related industries with ISO standards, delivering tailored solutions that drive tangible results, regardless of your organization’s specific field.

09
How long does the typical ISO 9001 certification process take?

With our guidance, the typical ISO 9001 certification process can be completed in 5 to 6 months on average, including gap analysis, implementation, internal audits, and the final certification audit.  However, we are flexible and understand the importance of meeting tender or customer requirements. Depending on your specific needs, we can tailor the program to expedite the project, and it is possible to achieve ISO 9001 certification within a shorter timeframe, potentially completing the process within 3 months for tender purposes, while ensuring compliance and maintaining the highest standards of quality.

10
What sets your ISO consultancy apart from others, and why should we choose your services for our certification requirements?

Our ISO consultancy stands out due to these key differentiators:

  1. 100% Certification Guaranteed: We have utmost confidence in our expertise, ensuring your organization achieves ISO certification successfully.
  2. “Done With You” Approach: Unlike generic solutions, we don’t just handover template documents. Our ISO consultants work alongside you to implement tailored solutions for optimal results.
  3. 100% Transparent Cost: With us, there are no hidden or miscellaneous costs. We provide complete clarity, ensuring your project stays on budget.
11
What services does an ISO 9001 company typically offer to businesses seeking certification?

An ISO 9001 company typically offers businesses seeking certification a comprehensive range of services, including gap analysis, expert consultation, documentation support, internal audits, training programs, certification coordination, and ongoing support for continual improvement. These services facilitate a smooth ISO 9001 certification journey, ensuring compliance with standards and driving enhanced quality performance for businesses.

12
What tangible benefits can we expect in terms of increased customer satisfaction and loyalty after achieving ISO 9001 certification?

With ISO certification, customers gain confidence in your organization’s commitment to quality and consistency. This fosters stronger trust and loyalty among existing customers, who experience improved products or services. Additionally, ISO certification can attract new customers who prioritize working with certified and reliable suppliers, further enhancing your company’s reputation and market competitiveness.

13
How can ISO consultancy enhance our organization's risk management practices and ensure compliance with regulations?

ISO consultancy involves the client and our consultant conducting comprehensive risk assessments to identify vulnerabilities. Together, they develop and implement effective mitigation strategies, ensuring proactive risk management. Our approach emphasizes ongoing monitoring and compliance alignment with regulations.

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Many small-medium businesses need quick certification to hit deadlines for proposal submittal, government contracts, and other urgent needs. We pride ourselves on our ability to meet your goals.
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100% HRD Corp Claimable.
No Upfront Payment Required.
We are a registered HRD Corp training provider, all of our certification training is claimable under HRD Corp SBL Khas scheme.

01
Who is HRD Corp?

Human Resource Development Corporation (HRDCORP), or previously known as Human Resource Development Fund (HRDF) is an agency under the purview of the Ministry of Human Resources Malaysia governed by the Pembangunan Sumber Manusia Berhad Act 2001 (PSMB Act 2001).

02
Who is eligible to attend training using the HRDCORP / HRDF fund?

All registered employers with HRDF and have paid the levy for the first month of registration are liable to apply for the training grant, subjected to the existing rate of financial assistance and terms and conditions.

How Can Flexly Consulting Help?