Covid-19 has caused a huge impact to the economy and compelling businesses to reset their business strategy. It can be seen that numerous changes have occurred, significantly altering the way businesses operate. Especially Small Medium Enterprise (SME) is burdened by outdated, difficult-to-use systems, which lead to them losing revenue each year due to inefficiencies. The good news is that the reengineering approach is able to contributes to the development of an effective flexible company management system.
Reengineering business systems entails reviewing all of the company’s current processes and determining what works and how the company’s current method of doing things could be improved. As a result, business is able to get rid of any redundant functions and processes. ISO certification process will invariably lead to a thorough understanding, evaluation and improvement of all business process.
Obtaining ISO quality management certification can bring benefits for your company in terms of increased efficiency, productivity, and customer satisfaction. There are numerous competitive advantages that a company will gain by getting ISO certification, including the following:
- Risk mitigation
Able to identify potential risks to your business and control them in a structured way. This risk-taking mindset results in fewer surprises, better planning, more effective decision-making, and stronger relationships with suppliers, customers, and employees. - Unlocking new opportunities
As an internationally recognised quality management system, obtaining ISO certification will help your marketing and sales. Indeed, many large corporations require ISO certification from their suppliers. And certification is especially important if you want to sell in foreign markets.
- Improve work performance
Employee morale improves when they understand you are committed to reducing waste and producing high-quality goods and services. ISO also requires you to define tasks (who does what), eliminate skill gaps in your organisation, and communicate your quality policies to employees.
- Continuous Improvement
ISO requires you to monitor, measure, analyse, and evaluate the effectiveness of your quality management system. You will generate performance metrics that will allow you to assess how well you are doing and where you need to improve. These are effective tools for gaining insight into your company and making better decisions.
